Our spectrophotometers as well as the
hardware and software used with them are of extremely high availability. This
availability is guaranteed by the robust design of all components and by the
regular preventive maintenance by a certified GretagMacbeth service engineer.
In case of any problems, our specialists
are here to help you. Many problems can be solved directly over the telephone.
Other cases can be handled via a remote diagnostic program. However, it is also
possible to send a service engineer to the customer’s site to guarantee the
high availability.
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